Shipping & Returns | In My Conscious

Shipping Policy

1. Order Processing & Fulfillment Times

Once you place an order, it will be made-to-order and fulfilled by our production partner.
Processing Time: Please allow 2-7 business days for order fulfillment. Once your order is prepared, it will be shipped out promptly.
Custom Products: Since we specialize in made-to-order products, fulfillment times may vary slightly depending on demand and seasonality.

Shipping rates are calculated based on your location and the items in your order.

If your order includes multiple items, shipping costs are calculated based on the type, weight, and dimensions of each item.
Grouped Shipping by Category: Items from the same category, like apparel, are shipped together when possible. Different categories (e.g., apparel and home goods) may have separate shipping rates.
Multiple Fulfillment Centers: Some items may ship from different fulfillment centers, which may result in separate shipping fees for each location.

Domestic Shipping (U.S, UK, Canada, Australia, Brazil, Japan): 3-8 business days after fulfillment.
International Shipping: 10-20 business days, depending on your location and customs processing.
Please note that delivery times are estimates and may vary based on seasonal demand or carrier delays beyond our control.

Once your order is shipped, you will receive a confirmation email with a tracking link to monitor its progress.
If your order ships in multiple packages, each package will have a separate tracking number, which we’ll share with you via email.

Do you ship internationally?
Yes, we ship worldwide! Shipping rates and times will vary depending on the destination country.
Why did I receive multiple packages?
Some orders ship from different fulfillment centers. If your order includes items from different categories or locations, they may arrive in separate packages.
Can I change my shipping address after placing an order?
Please contact us as soon as possible if you need to adjust your shipping address. Changes can only be made before the order is fulfilled.

If your item arrives damaged or defective, we’re here to make it right! Please contact us within 14 days of receiving your item with a photo and description of the issue at flye@inmyconscious.com
We’ll work with our production partner to arrange for a replacement or refund if the product meets our criteria for a defective or damaged item.

Each product is custom-made on demand, so we do not accept returns or exchanges due to sizing issues, preference changes, or buyer’s remorse.
Sizing Tip: We recommend reviewing the size charts provided on each product page carefully to ensure the correct fit. If you’re unsure, feel free to reach out to us with questions before placing an order!

Incorrect Address: If a package is returned due to an incorrect or incomplete address provided at checkout, we will contact you to confirm the correct address. Additional shipping fees will apply to reship the package.
Unclaimed Packages: If a package is unclaimed or returned to us for any reason, we can reship it at the customer’s expense or process a partial refund (excluding shipping fees).

Step 1: Contact us at flye@inmyconscious.com within 14 days of receiving your item, providing details and photos of any issue with the product.
Step 2: We will review your request and work with you to resolve any issues based on the above criteria.
Step 3: If approved, we will process a replacement or refund, as applicable.
Note: Refunds are issued to the original payment method, and processing times may vary depending on your payment provider.

How long do refunds take?
Once approved, refunds are processed within 5-10 business days, depending on your payment provider.
Can I change my order after it’s placed?
Orders start production shortly after they are placed, so changes are generally not possible.